Overview:
Award-winning digital agency, well-backed & well-funded, local HO & overseas presence
Client-facing delivery role
Retained clients - fashion / apparel & toys
Long-term projects, eCommerce focus
Hybrid or remote
Responsibilities:
Clients are serviced & supported in a timely & helpful manner
Internal teams are managed effectively
Deployments are coordinated & completed successfully
All client activity & communication is documented
Contribute to internal team processes
Retail pharmacy client
SAP Hybris / Spartacus / Integration Architecture
Contract or permanent
Platform knowledge expert and owner of functional scope across projects and retainers.
Interpret client requirements into detailed functional specs
Work along side project management to ensure end result of features scoped align with functional specs and meet clients expectations
Review issues raised during user acceptance testing
Train and educate clients on how best to use the platforms
Builds for new clients
BAU work for existing clients
Salesforce Marketing Cloud, Salesforce Service Cloud
Initial projects: Global website, Alcohol client; National website, FMCG client
Permanent ideal, contract also an option
Initial projects: Global website, Alcohol client; National website, FMCG client
Permanent ideal, contract also an option
SAP Hybris / Spartacus / Integration Architecture